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May 2017

On-Demand Webcasts Address Financial Services, Leveraging Technology

If you missed NACUBO’s most recent webcasts, which focused on student financial services and how to use technology to benefit the entire institution, you can now view them on-demand.

What’s Happening in Student Financial Services? The 2016 NACUBO Student Financial Services Policies and Procedures Report, released on April 13, highlights a wide range of financial service topics at institutions.

This webcast reviewed findings from the study, which supplements data from the 2016 Student Financial Services Benchmarking Report. Speakers discussed student payment channels, such as third-party payments, collections tactics, financial literacy programs, and other facets of the student financial services framework.

Participants learned about the relationships among student financial services benchmarking data, policies and procedures, and individual campus contexts.

How to Budget for Technology That Aligns With Institutional Goals. This webcast addressed major trends in the higher education and technology marketplace. Speakers discussed why institutions need to carefully plan investments in their IT portfolio to remain competitive, and how to keep up with student, faculty, and staff expectations. Panelists illustrated how Loyola University Maryland, Baltimore, underwent a technology transformation that achieved operational efficiency and increased opportunities for cost savings. They emphasized concepts such as assessing technology capabilities against strategic and operating objectives, while also prioritizing goals and resource allocations.

Participants learned about effectively migrating critical systems to a cloud infrastructure and the importance of working across campus to identify the needs of end-users for enhanced service delivery. They also gained an understanding of approaches to aligning strategic planning with business and technology objectives, and learned how to identify opportunities for sustainable revenue streams.

These webcasts will be available on-demand for one year from the original air date. To register for these online programs, or to learn more about other webcast offerings, visit the “Distance Learning” page at

Last Call: Submit a Proposal

Advance the conversation and gain visibility for the work that you’re doing by submitting a proposal to present content to the NACUBO audience. We are seeking compelling presentations that offer in-depth and practical treatment of current issues facing colleges and universities, for the following workshop:

We invite you to propose a session that is relevant, innovative, and useful. Share your approach, knowledge, and experience, focusing on strategies and tactics that will resonate with a higher education audience. Take advantage of the opportunity to advance the conversation, network with administrative colleagues, and highlight best practices. For more details, including topics of particular interest and submission guidelines for each program, visit and click “Submit Content,” under the “About NACUBO” tab.

Professional Development